All orders are shipped via US Mail First Class, Priority, or Express. Depending on the shipping method you choose, delivery time usually ranges from 2 to 7 days for domestic orders, and 2 to 4 weeks for international orders. The translation feature only functions on the category and product pages. The secure checkout pages can only be viewed in English.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Port Merchandise website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Your email address may be shared with the artist. You may receive occasional emails directly from the artist with news, announcements, and tour information. You may opt-out of these emails at any time. You may also note in the COMMENTS field when placing your order that you would prefer your email address not be shared with the artist.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. At Port Merchandise we protect the integrity of our customers' credit card information. We use Secure Socket Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 919-713-0078 or send us an email at